Getting Started

So you want to use our system? You’ve said yes you want to go ahead.
What happens now? We will help you all the way

Email us to download our getting started videos

You Want to Go Ahead - What Happens Next ?

So you’ve had the demo, seen what you like and its all systems go. Firstly send us an email telling us you would like to go ahead with your dairy name of of course. We will send you a link to our registration page so we have all your full details. We then set up a system on one of our servers for you, this takes about 48 hours. Once setup this system is blank of data and therefore somethings need to happen.

First of all when accessing your system for the first time you will see our terms of service, you must agree to these to access the system. If you do not agree in any way please let us know and we can chat regarding it. The terms are simply your payment options , cancellation options and data protection.

If you currently use software and you are moving to us then you can get a “dump” of your current data from your provider. We can tell you the format we need it in and import it directly into MDS which takes a few days. After importation you can test it to see if all is ok. Sometimes this data requires a little modification but all data is safe and secure. We then agree a date on which is the best and optimum time for you and your customers to go live as well as you receiving in house training from our staff.

If you currently use books this is a little harder. The books need to be transferred into a digital source for import or you can enter the data from the books directly into the MDS System such as customer, weekly order prices etc plus your products and product images for the customer app and portal. If you need help with this we have specialised staff who can help you with this to reduce your input time. contact us for more details about it.

If we do not import data you will need to add your products , product categories prices etc. It may seem daunting but its not. We have some youtube videos to help you along the way, plus our highly trained staff who can help you if you get stuck. 

Either way we help you all the way with regular visits and being present on the days you go live. 

Customer satisfaction is our major goal.
See what our customers are saying about us.

“…Delighted to be one of the first users of MDS software, with over 20 rounds to look after and using traditional books this has become a game changer. Less wastage, happy milky’s, no writing out bills and much easier for delivering using the app.

We would highly recommend the MDS Software System to any Dairy looking for quality dairy software

Paul Lough

Parker Dairies

“…We wanted to go further with our business and chose MDS for their excellent customer portal and customer app which our customers can control their own accounts. This has reduced a huge work load of emails and phone calls into our office.

We now just advertise and customer sign up on our app and order. We are extremely delighted with the software and the quality of the service provided ” 

Gary Hooper

NFCollins Dairy

“..The MDS system has significantly reduced the workload in our farm office for both our doorstep and wholesale delivery rounds. Amendments to customer orders are now far easier to manage invoicing is far less labour intensive, The MDS team has been very responsive to our questions and feedback, helping us overcome any issues we have faced. We highly recommend this software for dairy farms’ delivery rounds.


Sue Webster

Hinexden Farm

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