Got Questions - We Have Answers

Frequently asked questions about our system and customer app.

Frequently Asked Questions - In House System

Easy one. Email us with your dairy details and we will set up  a demo account for you to login and experience our demonstration system

Depending on your current circumstance if you use books or software it can take a few weeks. If you currently use software you can get a data dump of your current situation and we can import it directly into MDS. If you use books its a lot longer but we do have staff who can import these books for you by hand to dave you time

We can integrate most payment gateways such as Stripe , Square and others . Simply sign up to these providers and send us the details we do the rest.. We do not take any cut or commission.

This is very easy you simply need to add a link in your menu bar to say similar to Customer Area ( or your chosen name ) we will give you the link and when a customer clicks on it they will go to your customer area on the server. You can also have a link to your branded dairy app so your customers can download sign up and order

If we have imported your customers it is likely that we have imported your postcodes as well. If you are doing it manually you need to go to settings – accessible streets and add your postcodes. Once done make sure you add a roundsman and allocate him the postcodes you want his round to deliver to, or you can simply manually allocate a new customer to any roundsman you want. Simply go the customer that has signed up( you would have got an email confirmation ) click action – update and change the roundsman responsible for that customer to your choice

As a base figure our complete system starts at £50 per week, actual figure depends on the amount of rounds you have, customers etc. We are very pleased of course to give you a no obligation quotation.

Frequently Asked Questions - Customer App

Easy one. Email us with your dairy details and we will set up  a demo account for you to login and experience our demonstration system

Yes it is. The app is fully branded with your dairy, there is no mention of our interaction. The app is owned by us but is part of your monthly subscription

We can integrate most payment gateways such as Stripe , Square and others . Simply sign up to these providers and send us the details we do the rest.. We do not take any cut or commission.

Customers simply search for your dairy name within the Apple or Google stores. Also you can add a link from the store to your website or facebook page to promote it.

Absolutely, we know plenty and are always willing to help. We can also provide a social media service to promote / advertise your app on your behalf to bring in new customers / orders

Our complete system starts at £50 per week, actual figure depends on the amount of rounds you have , customers etc. We are very pleased of course to give you a no obligation quotation.

Customer satisfaction is our major goal.
See what our customers are saying about us.

“…Delighted to be one of the first users of MDS software, with over 20 rounds to look after and using traditional books this has become a game changer. Less wastage, happy milky’s, no writing out bills and much easier for delivering using the app.

We would highly recommend the MDS Software System to any Dairy looking for quality dairy software

Paul Lough

Parker Dairies

“…We wanted to go further with our business and chose MDS for their excellent customer portal and customer app which our customers can control their own accounts. This has reduced a huge work load of emails and phone calls into our office.

We now just advertise and customer sign up on our app and order. We are extremely delighted with the software and the quality of the service provided ” 

Gary Hooper

NFCollins Dairy

“..The MDS system has significantly reduced the workload in our farm office for both our doorstep and wholesale delivery rounds. Amendments to customer orders are now far easier to manage invoicing is far less labour intensive, The MDS team has been very responsive to our questions and feedback, helping us overcome any issues we have faced. We highly recommend this software for dairy farms’ delivery rounds.


Sue Webster

Hinexden Farm

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